SHIPPING
Shipping
How Long Does Shipping Take?
Due to high demand, orders typically arrive within 2–4 weeks after shipment.
Delivery times may vary depending on your location, carrier, customs processing, holidays, or other unexpected delays.
Order Processing
Please allow 1–3 business days for your order to be processed.
Orders are processed Monday through Friday. Orders placed on weekends or holidays will begin processing on the next business day.
Tracking Your Order
Once your order has shipped and tracking becomes available, you'll receive a shipping confirmation with your tracking information.
Please allow a few days for tracking information to update.
Worldwide Shipping
Yes! Bear & Panda ships worldwide. ♡
International orders may be subject to customs duties, taxes, or import fees determined by your country. Any applicable charges are the customer's responsibility.
Where Is My Order?
If your order hasn't arrived within the expected delivery window, contact us at:
Please include your order number so we can look into your shipment.
Lost Packages
If your package is confirmed lost or cannot be successfully delivered, we'll review your order and issue an eligible refund to your original payment method.